Knowledge Base
What to do if you suspect a virus
Software
What to do if you suspect a virus
Prepared by
Last Revised Mar 5, 2026
1. Disconnect from network (unplug cable / turn off Wi‑Fi).
2. Run a full antivirus scan (Windows Defender or installed AV).
3. Remove any detected threats.
4. Change important passwords from a clean device.
5. Contact IT if problems persist.
2. Run a full antivirus scan (Windows Defender or installed AV).
3. Remove any detected threats.
4. Change important passwords from a clean device.
5. Contact IT if problems persist.
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