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Wi-Fi Connection Issues in School – Quick Checklist
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Wi-Fi Connection Issues in School – Quick Checklist
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Last Revised Mar 6, 2026
1. Check if other devices can connect.
2. Restart your device.
3. Forget network and reconnect:
- Settings → Wi-Fi → DepEd_WiFi → Forget
- Re-select and enter password
4. Check if Wi-Fi switch is on (laptops).
5. Move closer to access point.
6. Restart your device's network:
- Windows: ipconfig /release then ipconfig /renew
- Mac: System Preferences → Network → Advanced → Renew DHCP Lease
7. Report to ITO with:
- Location (room/building)
- Time issue started
- Device type
If widespread: IT may already be fixing it.
2. Restart your device.
3. Forget network and reconnect:
- Settings → Wi-Fi → DepEd_WiFi → Forget
- Re-select and enter password
4. Check if Wi-Fi switch is on (laptops).
5. Move closer to access point.
6. Restart your device's network:
- Windows: ipconfig /release then ipconfig /renew
- Mac: System Preferences → Network → Advanced → Renew DHCP Lease
7. Report to ITO with:
- Location (room/building)
- Time issue started
- Device type
If widespread: IT may already be fixing it.
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